As soon as we have received your return, you will receive a confirmation by e-mail. It may happen that, according to Track & Trace information, your parcel has been duly received in our warehouse but that you have not yet received a confirmation. Returns will always be dealt with within 72 hours. During this process, we always aim to achieve the desired outcome for you as our customer. You will always be able to check the current status of your return via our Customer Services on: